Last updated: March 2026
At Pranavee, every product is created specially after you place an order. Because our products are printed on demand, we follow a specific return and refund policy to ensure fairness for both customers and our business.
Returns
We only accept returns under the following conditions:
- The product received is damaged, defective, or incorrect
- The item received is different from what was ordered
If your order meets the above conditions, please contact us within 48 hours of delivery.
Return will be accepted within 2 days.
To request a return, email us at [email protected] with:
- Your order number
- Photos of the product clearly showing the issue
- A brief description of the problem
Once our team reviews and confirms the issue, we will guide you through the return or replacement process. Order will be exchanged and replacement will be delivered with in 7 days
Non-Returnable Items
Because all items are made-to-order, we cannot accept returns or exchanges for:
- Incorrect size selected by the customer
- Change of mind after placing the order
- Minor color variations due to screen differences
- Orders where incorrect shipping details were provided
We recommend checking the size chart carefully before placing your order.
Refunds
Refunds are only issued in the following situations:
- The product arrived damaged or defective
- The wrong product was delivered
- The order could not be fulfilled or shipped by us
Once your refund is approved, the amount will be credited back to your original payment method within 5–7 business days.
Order Cancellation
Orders can be cancelled within 6 hours of placing the order.
After this time, the order enters the production process and cannot be cancelled, as it is already being printed and prepared for shipment.
To request a cancellation, please contact us immediately at [email protected].
Contact Us
If you have any questions regarding returns or refunds, please reach out to us:
Email: [email protected]
Phone: +91-6304283332
We are happy to assist you and ensure you have a positive experience with Pranavee.